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Field Services

Regardless of where you are in Australia or New Zealand and which systems you are using, Hosted Continuity can offer project services to support your deployment and field maintenance services and ensure continuity. We have a 24/7/52 delivery model and a single point of accountability. This, coupled with our expertise and responsiveness, has given us a proven track record of meeting and exceeding our customers’ service level agreements.

Services

  • Infrastructure Deployment (Point-of Sale, Desktop Refresh, Self-Check-Out)
  • Integration Services
  • Service Pack management to ensure infrastructure is appropriately administered to reduce risk
  • Hardware Support including service plans to meet your budgetary and business requirements

Benefits

  • Improved user productivity by minimising downtime
  • Continuous service improvement
  • Costs are reduced
  • Transfer the risk and effort of IT support to Hosted
  • Avoid the difficulties of technical staff recruitment/retention
  • Guarantees maximum system availability
  • Minimise business disruption
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