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IT SERVICES

Your servers and desktops form the backbone of your business. Hosted Continuity Managed IT provides high level support and continuous proactive monitoring of your systems, focusing on reliability and performance. Our Managed IT Services and support plans provide a complete solution for your Microsoft Windows and Linux environments. Let us manage your servers, desktops, software, security and help desk requirements.

Our IT Support Plans are intended at eliminating possible issues and problems in your network which in the long run cost your business money due to down time.

As part of our IT Support services and support plans, we partner with our clients to ensure they receive the best possible service. Please continue reading to find more information on the level of service that we provide.

Managed Help Desk

Responsive help desk support for when you need it most! Our team of experienced technicians will work hard to get your issues resolved instantly through telephone and remote desktop support. When it is not possible to resolve issues remotely, one of our engineers will assist with an on-site visit. Learn more about Remote Desktop Support.

Infrastructure Monitoring

As part of our IT Support plans, all of our customers benefit from having their entire environment monitored. This includes server and application availability, communications links and checking backups to ensure that they are valid.

Server Support

Hosted Continuity tailors its IT services model to your requirements and budget. From implementation all the way through to maintaining your business's infrastructure, we specialise in ensuring that you get the best of your IT systems. Providing industry standard monitoring systems, along with our expert support and advice, Hosted Continuity delivers the highest quality services for your Virtual, Windows and Linux environments.

Desktop Support

Providing software and hardware support for all of your daily business computer systems. This includes managing virus and spyware threats, performance issues and repairs. Regular maintenance saves you time and money ensuring more productive staff time with up to date software and virus protection - whilst minimising hardware failure and downtime.

Managed IT Security

Your IT systems contain very important data that is critical to your business. We can provide industry standard procedures that will allow your IT systems to be bulletproof through auditing and managed security policies.

Managed VoIP

VoIP (Voice over Internet Protocol) works by sending streamed data over your broadband internet connection rather than the traditional phone system. Depending on the amount of calls you make as a business, it is known to cut costs between 20%-50% on your phone bill.

We can provide a fully managed IP PBX system, which will include the PBX, handsets of your choice and a suitable VoIP plan provided by a service provider. We can also integrate your existing fixed PSTN line into the PBX so you are still able to make and receive calls if your broadband internet service was to stop working due to service issues.

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