A: Yes, our hosted disaster recovery solution is technology agnostic and hardware independent, meaning your storage can be local, NAS, SAN, virtualised or physical. This allows for replication between different models and vendor appliances. It supports many applications and operating system platforms and ensures data integrity for both flat file and database data. All applications on a Windows application are supported as well as various Linux/UNIX platforms such as Redhat, CentOs, HPUX, AIX, and Novell systems.
Q: If we switch hardware providers, does this affect the solution?
A: Should you choose a different hardware provider; this would not impact your DR solution. The hosted disaster recovery solution will still provide real-time data and environment back-up.
Q: How solid is Hosted Continuity's Bare-metal restoration capability?
A: Failing over allows the rebuild of your server environments on to new hardware after a disaster event in a streamline and hardware independent fashion. Hosted Continuity's unique Bare-metal restoration capability avoids hardware compatibility issues when returning your business to normal. Hosted Continuity has successfully restored from one hardware environment to another.
Q: How quickly will my business be up and running?
A: Hosted Continuity's disaster recovery solution guarantees that you will have access to all your environments (applications, data and communications) locally in less than an hour. In the event of a site-wide failure, you will be able to access your full environment over a secure virtual private network from Hosted Continuity's data centre in less than two hours.
Q: How secure is my data?
A: Hosted Continuity offers real-time local and offsite replication to our data centre using our managed communications link via a secure 1024-bit encryption which is military grade. All of our data centres are TCS compliant for financial transactions.
Q: Do you have multiple redundancies?
A: The disaster recovery solution has local (appliance), hardware, software and storage redundancy. We minimise any risk by replicating to at least three different locations around Australia (NSW, QLD, WA). Data at the data centre is backed up daily and replicated to two other centres to ensuring maximum protection and redundancy. This includes snapshots of which are stored on the Hosted Continuity infrastructure.
Q: How frequently is my data captured?
A: Hosted Continuity offers real-time environment back-up/continuous data replication to enable aggressive recovery point objectives. New changes are replicated as they happen including open files, registry settings and database settings.
Q: Is the solution available for one server?
A: Yes. Our clients are both SMEs and larger organisation with server farms ranging in size from 1 to 50 physical and virtual servers.
Q: Will it impact my communications link?
A: No. The disaster recovery solution comes with a dedicated communications link. Additionally the data is replicated at the byte-level ensuring a small loading on the communications link.
If you can't find an answer to your question, please email us: info@hostedcontinuity.com
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